Our Services

Ontario Family Matters seeks to collaboratively design non-medical service packages to address the wellness of the whole individual!

Ontario Family Matters is a listed service provider with the the Senior’s Association (The Senior’s Centre, Kingston, Ontario), ([email protected]), South East LHIN service directory >a href=”http://www.souttheasthelpline.ca/index.aspx” target=”blank”>(http://www.souttheasthelpline.ca/index.aspx) and frequently provides services to clients receiving funding assistance through Veterans Affairs Canada and the VON SMILE program. Please contact your private health insurance provider, employee benefits program and/or the South East LHIN for information related to possible funding assistance.


All you will need is an email address and a webcam and Ontario Family Matters will work with you to schedule Skype communications to help keep you connected with your loved one(s) when you wish you could be there. In our transient society, many people find themselves with career and family obligations many miles from their loved ones. Share with other family members and schedule to connect at the same time. (Please remember that those afflicted with Alzheimer’s may be easily confused by more than one conversation at a time.) See our testimonies for comments from satisfied customers!


Mom loved her garden, Dad loved to paint. Sometimes age or illnesses discourage our loved ones from continuing the activities they loved. We seek to encourage our clients to help trigger memories of better days. Perhaps Mom will help arrange cut flowers for the home and Dad can try his hand at water colours, perhaps it means a walk in the park or a picnic by the lake.

Music therapy is a proven benefit – perhaps especially for those afflicted with Alzheimer’s. Provided with musical artist/genre suggestions we will program MP3 players specifically for your loved one.


When you are not available to act as advocate for your loved one we will act as your substitute! Whether your loved one(s) resides in a private residence, long or short term care facility or are in hospital due to a sudden illness we will advocate for their rights and wellness.


The Ontario government seeks to allow seniors to remain in their homes as long as possible. Ontario Family Matters supports that initiative and understands that, as we age, it is not unusual that common household tasks can be too taxing. Laundry, floors, dishes, bathrooms, changing bed linens . . . let us know what assistance we might provide to ease the burden of general housekeeping.


Isolation and depression are common in the elderly. Families are often living at a distance and peer groups diminish. Whether it means going for a walk, reading the newspaper or novel, writing correspondence/sending greeting cards, sharing a tea/coffee . . . just having a companion can lift the spirit, foster a feeling of self-worth and be affirming to an individual.


Perhaps mowing the lawn, watering the garden or clearing snow are concerns. Ontario Family Matters will endeavour to assist with lawn and yard care as well. (Please note that Ontario Family Matters will not supply lawn and yard care equipment.)


Ontario Family Matters personnel are certified in food handling safety and will prepare meals as necessary. Meals will be prepared in the customer residence and may be prepared in advance for reheating for a later meal.


Perhaps your loved one would enjoy having a friend join him/her for a luncheon in the garden, an afternoon tea, a televised sporting event, or an evening meal. Ontario Family Matters personnel will arrange invitation(s), collaborate to develop a menu, prepare a meal, serve guests and clean up afterward.


Groceries, gifts, greeting cards, clothing . . . we will shop and deliver!


Ontario Family Matters may be engaged to arrange additional non-medical services such as hair care, faith services etc.


Ontario Family Matters may be engaged to provide photographic and written regular updates regarding your loved one(s).


Ontario Family Matters will provide respite for caregivers who need stress relief!


At Ontario Family Matters “palliative” care refers to non-medical attention to an individual in the final stages of life. “You matter because you are you. You matter to the last moment of life, and we will do all we can, not only to help you die peacefully, but to live until you die.” Dr. Cecily Saunders, Founder of the modern hospice movement.


  • Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around. 

    Leo Buscaglia

  • Our lives begin to end the day we become silent about things that matter.

    Martin Luther King, Jr.

  • Lord, make me an instrument of your peace. Where there is hatred, let me sow love; where there is injury, pardon; where there is doubt, faith; where there is despair, hope; where there is darkness, light; and where there is sadness, joy. Grant that I may not so much seek to be consoled as to console; to be understood as to understand; to be loved as to love. For it is in giving that we receive; it is in pardoning that we are pardoned; and it is in dying that we are born to eternal life. Amen

    St. Francis of Assis

  • Being unwanted, unloved, uncared for, forgotten by everybody, I think that is a much greater hunger, a much greater poverty than the person who has nothing to eat.

    Mother Teresa

  • In every conceivable manner, the family is link to our past, bridge to our future.

    Alex Haley

  • I like living. I have sometimes been wildly, despairingly, acutely miserable, racked with sorrow, but through it all I still know quite certainly that just to be alive is a grand thing.

    Agatha Christie

  • You don't choose your family. They are God's gift to you, as you are to them.

    Desmond Tutu

  • You, yourself, as much as anybody in the entire universe, deserve your love and affection.


  • Have a heart that never hardens, a temper that never tires, a touch that never hurts.

    Charles Dickens

  • Could a greater miracle take place than for us to look through each other's eyes for an instant?

    Henry David Thoreau

  • All major religious traditions carry basically the same message, that is love, compassion and forgiveness the important thing is they should be part of our daily lives.

    Dalai Lama